Privacy Policy | CargoConnect
Last Updated: January 2025
At CargoConnect, we are committed to protecting your privacy and personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Controller
CargoConnect is the data controller for personal data processed through our platform. Contact our Data Protection Officer at dpo@cargoconnect.com.
2. Data We Collect
We collect: account information (name, email, phone), business information (company details, vehicle information), usage data (platform interactions, load history), location data (for route optimisation, with consent), and payment information (processed securely through our payment partners).
3. How We Use Your Data
Your data is used to provide platform services, match loads with drivers, process payments, send notifications, improve our services, and comply with legal obligations.
4. Legal Basis for Processing
We process your data based on contract performance, legitimate business interests, legal obligations, and your consent (where applicable).
5. Data Retention
We retain your data for as long as your account is active and for seven years after account closure for legal and tax purposes.
6. Your Rights
You have the right to access your personal data, rectify inaccurate data, request data deletion, object to processing, exercise data portability, and withdraw consent.
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, secure servers, and access controls.
8. Contact Us
For privacy-related enquiries, contact our Data Protection Officer at dpo@cargoconnect.com or write to our headquarters.
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